HONG Kong's cathay Cargo has refreshed its Cathay Courier solution for urgent, small shipments and has added transparency to its existing features of speed, guaranteed capacity, dedicated handling and customs clearance.
Cathay Courier offers businesses speed, flexibility and access to the wider Cathay network for their shipments with high priority for 'flown as booked' assurance. It can either be an airport-to-airport solution or with first and last-mile collection and delivery as required.
There is also real flexibility with a booking window that closes 240 minutes before departure. The acceptance window for documents and shipments of up to 32kg closes 90 minutes before the flight takes off, while shipments can be retrieved 90 minutes after wheels down.
'As part of the refresh, Cathay Courier now features greater visibility for customers who require piece level details, offering enhanced track-and-trace options to customers during the shipment journey. This makes it ideal for high-value or bespoke e-commerce shipments, personal effects and documents,' the cargo carrier said in a statement.
The Cathay Courier solution is offered in partnership with Linex, Cathay Cargo's exclusive general sales agent.
Director Cargo Tom Owen said: 'Now that we have added the ability to track shipments at piece level, and digitized the back office booking and invoicing process, we believe that Cathay Courier's unique benefits will be attractive for high-value e-commerce shipments as well as delivering smaller items for SMEs that require express delivery, with both first and last mile options.'
Lenton Group CEO Valerie Dubuisson said: 'With this systems integration with Cathay Cargo, we can now offer our customers even greater reassurance with new levels of visibility through our track-and-trace down to piece level.'
Mr Owen added: 'The innovations made to Cathay Courier in this significant upgrade have resulted in a great solution that will be valued by a wide range of existing and new Cathay Cargo customers.'
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Cathay Courier offers businesses speed, flexibility and access to the wider Cathay network for their shipments with high priority for 'flown as booked' assurance. It can either be an airport-to-airport solution or with first and last-mile collection and delivery as required.
There is also real flexibility with a booking window that closes 240 minutes before departure. The acceptance window for documents and shipments of up to 32kg closes 90 minutes before the flight takes off, while shipments can be retrieved 90 minutes after wheels down.
'As part of the refresh, Cathay Courier now features greater visibility for customers who require piece level details, offering enhanced track-and-trace options to customers during the shipment journey. This makes it ideal for high-value or bespoke e-commerce shipments, personal effects and documents,' the cargo carrier said in a statement.
The Cathay Courier solution is offered in partnership with Linex, Cathay Cargo's exclusive general sales agent.
Director Cargo Tom Owen said: 'Now that we have added the ability to track shipments at piece level, and digitized the back office booking and invoicing process, we believe that Cathay Courier's unique benefits will be attractive for high-value e-commerce shipments as well as delivering smaller items for SMEs that require express delivery, with both first and last mile options.'
Lenton Group CEO Valerie Dubuisson said: 'With this systems integration with Cathay Cargo, we can now offer our customers even greater reassurance with new levels of visibility through our track-and-trace down to piece level.'
Mr Owen added: 'The innovations made to Cathay Courier in this significant upgrade have resulted in a great solution that will be valued by a wide range of existing and new Cathay Cargo customers.'
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