GERMANY's lufthansa Cargo has launched the new td.Zoom high-speed service for cargo shipments, reports London's Air Cargo News.
The new service offers the carrier's fastest transport times, with ramp supervision during aircraft loading and unloading, dedicated ramp transfer from the warehouse to the aircraft and vice versa as well as tail-to-tail transfer on demand at its hubs in Frankfurt, Zurich and Munich.
'The offer also includes 24/7 personal td.Zoom customer service, that proactively monitors and steers every shipment and takes immediate action to prevent irregularities,' the carrier added.
The service is in addition to Lufthansa Cargo's existing priority services td.Pro and td.Flash.
Chief executive Ashwin Bhat said that a shipment from Shanghai via Frankfurt to Zurich usually takes 45 hours with td.Pro and 35 hours with td.Flash but this will be reduced to 23 hours with td.Zoom.
'td.Zoom is the fastest choice with top priorities, the shortest transit times and a personal td.Zoom Customer Service,' he said.
The new service can also be used in conjunction with the carrier's existing services, such as General Cargo, Dangerous Goods and Emergency and customers can book add-on Services such as Sustainable Choice to reduce CO2 emissions.
SeaNews Turkey
The new service offers the carrier's fastest transport times, with ramp supervision during aircraft loading and unloading, dedicated ramp transfer from the warehouse to the aircraft and vice versa as well as tail-to-tail transfer on demand at its hubs in Frankfurt, Zurich and Munich.
'The offer also includes 24/7 personal td.Zoom customer service, that proactively monitors and steers every shipment and takes immediate action to prevent irregularities,' the carrier added.
The service is in addition to Lufthansa Cargo's existing priority services td.Pro and td.Flash.
Chief executive Ashwin Bhat said that a shipment from Shanghai via Frankfurt to Zurich usually takes 45 hours with td.Pro and 35 hours with td.Flash but this will be reduced to 23 hours with td.Zoom.
'td.Zoom is the fastest choice with top priorities, the shortest transit times and a personal td.Zoom Customer Service,' he said.
The new service can also be used in conjunction with the carrier's existing services, such as General Cargo, Dangerous Goods and Emergency and customers can book add-on Services such as Sustainable Choice to reduce CO2 emissions.
SeaNews Turkey