Shipra Singh leads Amazon Relay's EU Operations, driving gender equity and operational excellence across 125 sites in 12 countries.
Shipra Singh, general manager of Amazon Relay's EU Operations Centre, oversees transport scheduling, disruption management, and recovery across 125 sites in 12 countries with a 3,000-strong team.
She was named Woman of the Year at the everywoman in Transport and Logistics Awards for her leadership in operational excellence and gender equity, reports London's Air Cargo Week.
Ms. Singh's remit spans one of the most complex logistics control functions in the global supply chain, with her India-based team working around the clock to keep freight moving. Her leadership has embedded clarity of purpose and trust-led management across borders, ensuring resilience in Amazon's middle mile network.
She confronted the absence of female managers in operational roles by treating it as a structural issue, making the gap visible and attaching measurable goals to progress. Ms. Singh's team reached 30 percent women in mid-manager roles, with the long-term target of 50:50 parity.
Ms. Singh anchors her leadership in trust and ownership, encouraging managers to act decisively during disruptions and to take responsibility beyond formal job descriptions. She emphasizes allyship as a driver of systemic change, noting that silent supporters and fair evaluations help women break barriers in male-dominated environments.
Looking ahead, she highlights the need to redesign return-to-work pathways for women after career breaks, citing that 27 percent globally leave work after childbirth and do not return for more than five years. She argues that reskilling and reintegration are critical for the industry to retain experienced talent.
Ms. Singh's advice to aspiring leaders is persistence and courage, urging women not to give up even when underrepresented. She believes visibility and continued participation are essential to reshaping norms and achieving parity in logistics and transport.
