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Toll services continue to be affected by cyber attack

JAPAN Post-owned Freight forwarder Toll says it's still trying to recover from the cyber attach on January 31, adding that some services remain affected

Toll services continue to be affected by cyber attack

JAPAN Post-owned Freight forwarder Toll says it's still trying to recover from the cyber attach on January 31, adding that some services remain affected

09 February 2020 - 19:00

JAPAN Post-owned Freight forwarder Toll says it's still trying to recover from the cyber attach on January 31, adding that some services remain affected.

The company said that its now concentrating on restoring the relevant underlying infrastructure and fully-automated systems. It is also conducting a thorough review of the affected IT hardware including servers, systems and devices.



'In doing so, we are working closely with our cyber security advisers to ensure that any risk associated with this incident has been appropriately managed and neutralised,' Toll said.



'At the same time and based on our ongoing business continuity measures, many of our customers are continuing to access services across large parts of the network globally.



'Regretfully, some customers are experiencing delays or disruption while we work towards bringing our regular IT systems back online securely.



'Our teams across our operations are working with affected customers, including via our call centre where additional resources are on hand to help customers with queries about parcel deliveries. As always, we apologise for the inconvenience this is causing those customers who are impacted.'


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