The crew members included those who had disembarked the cruise company vessels in Colombo, Sri Lanka, and Manila, Philippines, before being repatriated on chartered flights to Mumbai, Goa and Delhi. The GAC India team also took care of 138 off-signers and one on-signer for a cruise ship in Cochin.
Holland America Group & Costa's head of Crew Lifecycle Business Support & Operations, Rakesh Nair, praised GAC's coordination of the repatriation exercise: 'Excellent relations with nodal officers and other government officials ensured a speedy clearance of our crew at the airport. We have received positive feedback and compliments about your stellar work from our crew. This is true testament of the work that the GAC team has done in bringing our crew back home.'
The massive crew change project is still under way and GAC India director Anil K Menon says it is a true test of the company's astuteness, coordination skills and teamwork and a test they have passed.
GAC worked with the crewing agent to handle end-to-end arrangements for the crew, including 'Meet & Greet' upon their arrival in India, arranging accommodation for mandatory quarantine, organising COVID-19 tests, obtaining approvals and departure permissions from the relevant State authorities and making all transfer arrangements including those for their journey home.
GAC India also obtained special clearance from the State nodal offices, district and other relevant authorities to enable two crew members who had to leave for their homes immediately to attend to emergencies without undergoing quarantine. They were moved securely and safely in strict compliance with stipulated guidelines.