Damco's Lebanese crew gets up and running a day after Beirut port blast
MAERSK forwarder Damco's Beirut office had operations in Lebanon up and running within 24 hours of the recent Beirut port explosion, reports the American Journal of Transportation
MAERSK forwarder Damco's Beirut office had operations in Lebanon up and running within 24 hours of the recent Beirut port explosion, reports the American Journal of Transportation.
Staff at the freight forwarder's headquarters in The Hague were able to rapidly assess the safety and welfare of the Lebanon team thanks to communication channels put in place as part of the forwarder's Business Resilience (BR) Programme.
Supported by the global Damco team working with the BR Programme, the Beirut team relocated all office functions to its warehouse facility in Dekwaneh, a suburb of the city, keeping supply chains moving.
'The immediate concern was 'what is the status of the team members? Are you safe?',' said Zera Zheng, head of Damco business resilience and security.
'Our office was badly damaged in the blast, but fortunately there were only a few minor injuries across the team, and we were able to work on getting our processes operational as swiftly as possible,' she said.
'Business resilience is only effective with a strong, connected team and we are very fortunate to have that with our colleagues around the world.
'It is thanks to the perseverance of the local team and our BR Programme that office operations were up and running within 24 hours,' Ms Zheng said.
Damco has invested in, and developed its BR Programme over the last two years, preparing staff globally for over 47 different supply chain damaging scenarios with the mission to protect people, product, asset and profit.