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Covid-19 spawned ecommerce prompts DHL to add 400 jobs

DHL Express, a leading provider of international express shipping services, is adding 400 new jobs in the United States due to a double-digit volume increase in shipments compared to last year

16 June 2020 - 23:54

DHL Express, a leading provider of international express shipping services, is adding 400 new jobs in the United States due to a double-digit volume increase in shipments compared to last year.

'Inbound shipment volume is booming, particularly from Asia,' said DHL Express US manager Greg Hewitt. 'Our customers are relying on us to deliver their shipments, whether it's personal protective equipment (PPE) or home necessities, so we must add staff at our hubs, gateways and on the road to continue providing our customers with excellent service.'



Volumes have significantly increased in recent months due to a spike in online shopping as people stayed quarantined due to Covid-19. Urgent shipments such as masks, gloves and other PPE also contributed to holiday-season-like volumes, but these volumes have come without the usual pre-season preparation time for the peak.



'Our challenge this year is that we're seeing peak volumes in the summer, which is a nontraditional time. We normally have time to prep for peak season,' said Mr Hewitt.



At the DHL Express Americas Hub (Cincinnati/Northern Kentucky International Airport), the company is adding about 150 jobs to handle the 30 per cent year-on-year volume increase.



At the company's gateway at the Miami International Airport, which connects to the company's South America, Central America and Caribbean network, about 30 jobs are being added to account for a higher volume than last year. Volume is expected to increase another 22 per cent with the implementation of a new Hong Kong - Los Angeles - Miami flight that commenced in late May.



This new flight from Asia, scheduled to run in-bound five times per week, will add 45 more tons of capacity per flight.



Similarly, DHL Express' gateway at O'Hare International will require more than 50 permanent employees to respond to a 25 per cent volume increase year-over-year in 2020.


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