COSCO appears to have its American software under control after last week's ransomware cyber attack that left its North American operations crippled, reports London's Loadstar
COSCO appears to have its American software under control after last week's ransomware cyber attack that left its North American operations crippled, reports London's Loadstar. 'Network applications in the Americas have been totally recovered,' said a customer advisory from Shanghai. 'All communication channels including telephone, email, and electronic data exchange have been restored.
'There has been a further increase in our service response. We are working at full stretch to process all the service requests received previously, and the service response is expected to be back on track within this week.'
Cosco advised US shippers and forwarders that the company's email system is back up and running, except at Los Angeles and Long Beach, where customers could continue using the Yahoo email address it established in the course of the attack.
Cosco said shipping operations were back to normal, with no berthing delays at its facilities in the LA-Long Beach, and that the release of import containers to truckers and rail operators was also back to normal.
