CARGOLUX Airlines has launched a new online booking portal as part of the freighter operator's investment in its digital area, reports London's Air Cargo News
CARGOLUX Airlines has launched a new online booking portal as part of the freighter operator's investment in its digital area, reports London's Air Cargo News. The new portal enables customers to log on, request an instant spot quote according to personalised criteria and visibility of allocations.
'The online portal offers transaction options for all customer profiles, from international groups to local independent forwarders,' said Cargolux.
Said Cargolux vice president Mathieu Weber: 'With this new portal, Cargolux is moving closer to an omnichannel connectivity experience for customers.
'The portal offers tailored quoting and booking in a few clicks and we are confident that this handy and timely solution will be highly appreciated by our customers,' he said,
Late last year, Cargolux struck a deal with IBS Software for the replacement of its cargo management system.
The software will improve serviceand efficiency, and streamline the customer experience.
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