APM TERMINALS of Netherlands has opened a Hong Kong office to further expand its partnerships with Asia-based customers when making global network decisions on port calls and inland routing, the company announced.
"We want to be more of a resource partner with intelligent solutions rather than just a vendor. So we've beefed up our client teams with people who have held senior positions in the liner and logistics business. Thirteen out of our 20 largest customers are based in Asia so it was important to establish a sales office in this vibrant region and Hong Kong - one of the world's key business centres chosen as the ideal location to cover the key Asian locations," said Martin Gaard Christiansen, CCO and a former CEO of the Asia Pacific region for APM Terminals with 17 years experience in Asia.
A team of dedicated key client managers will be based in the office to serve customers based in Hong Kong, mainland China, Singapore, Taiwan, South Korea and Japan. "Partnerships between shippers, carriers and terminal operators will be the key to unlock shared value and eliminate waste in the supply chain; and to achieve that the parties need to have trusting relationships, which are built by being close to each other," said Mr Christiansen.
Through the new Hong Kong office, the Maersk group unit will bring its Global Terminal and Inland Services Network even closer to its Asian customers to identify opportunities for servicing their global activities. "The customers have to be at the centre of what we do and the solutions we deliver. APM Terminals wants to be recognised for having a customer centric business approach and through the new Hong Kong office we can continue expanding this with our Asia-based customers" he said.
