QATAR Airways Cargo has rolled out a fully automated mail management system at 50 stations across its global network in an effort to automate the airmail logistics chain from origin to final destination, removing manual data entry and improving the efficiency, accuracy and transparency of the carrier's QR Mail product.
The airline has also signed an agreement with logistics solutions provider Descartes to integrate the Descartes Velocity Mail (vMail) solution with its proprietary Cargo Reservations, Operations, Accounting and Management Information Systems (CROAMIS) platform for electronic data interchange messaging.
Advantages include easy billing, robust revenue accounting and real-time track and trace of mail consignments, reported London's Air Cargo News.
Qatar Airways chief officer cargo Guillaume Halleux said that the system is expected to benefit the e-commerce sector in particular.
'This is certainly a game-changer in the industry as we move forward with our automation and digitalisation initiatives that not only enhance the customer experience but also demonstrate our contribution to the environment by implementing 100 per cent paperless operations,' said Mr Halleux.
Descartes vice president of network integration strategy Jos Nuijten added: 'As international e-commerce growth continues to increase demand for airmail transportation, our technology improves operational productivity and provides greater visibility essential to transforming the customer experience.'
The carrier noted that its airmail tonnage rose by 40 per cent in 2017-18 compared to 2016-17, with 100 tonnes of international airmail now transiting daily through its Doha hub, where its dedicated airmail unit has a daily mail handling capacity of 500 tonnes and could become semi-automated 'in the near future.'
The airline has also signed an agreement with logistics solutions provider Descartes to integrate the Descartes Velocity Mail (vMail) solution with its proprietary Cargo Reservations, Operations, Accounting and Management Information Systems (CROAMIS) platform for electronic data interchange messaging.
Advantages include easy billing, robust revenue accounting and real-time track and trace of mail consignments, reported London's Air Cargo News.
Qatar Airways chief officer cargo Guillaume Halleux said that the system is expected to benefit the e-commerce sector in particular.
'This is certainly a game-changer in the industry as we move forward with our automation and digitalisation initiatives that not only enhance the customer experience but also demonstrate our contribution to the environment by implementing 100 per cent paperless operations,' said Mr Halleux.
Descartes vice president of network integration strategy Jos Nuijten added: 'As international e-commerce growth continues to increase demand for airmail transportation, our technology improves operational productivity and provides greater visibility essential to transforming the customer experience.'
The carrier noted that its airmail tonnage rose by 40 per cent in 2017-18 compared to 2016-17, with 100 tonnes of international airmail now transiting daily through its Doha hub, where its dedicated airmail unit has a daily mail handling capacity of 500 tonnes and could become semi-automated 'in the near future.'