MITSUI OSK Lines (MOL) has announced the first quarter results of its vessels' "On-Time Arrival Performance" on the major East-West, North-South and intra-Asia trade lanes, as an effort to upgrade and improve the quality of services the ocean liner offers.
The Japanese shipping line has established a set of goals for key performance indicators (KPIs), including on-time arrival performance, to offer industry-leading transparency to customers and to showcase MOL's strength as a carrier that provides high quality service, a company statement said.
When a vessel arrives at the first port of destination in either direction within 24 hours of scheduled time of arrival, the voyage is regarded as on-time.
The results for the 29 services on MOL's East-West trade route show that 46 per cent of vessels arrived on time on its 12 Asia-US west coast services; 59 per cent of vessels arrived on time on its seven Asia-US east coast services; 31 per cent on the three transatlantic services; 55 per cent on the five Asia-Europe services; and 64 per cent on the two Asia-Mediterranean services.
"Due to the lingering effects of labour problems on the US west coast, both Asia-US west coast and transatlantic (pendulum) services' performance deteriorated further in January-March 2015," the company said on its website.
"Performance of Asia-US east coast services improved due to various schedule recovery programmes, including additional relief vessels and port omissions.
"Overall Asia-Europe and Asia-Mediterranean services performance did not improve in January-March 2015 due to ongoing port congestion at Shanghai, Hong Kong, Europe ports and Port Said, plus low productivity in Singapore."
The measure of the on-time arrival performance of the carrier's own vessels operated in the first three months of the year on the North-South trades shows that 100 per cent of vessels were on-time on its Asia-east coast South America (CSW) service; 86 per cent on the Asia-Mexico/west coast South America (CWL) service; 47 per cent on the Europe-West Africa (ARN) service; and 67 per cent on the Europe-South Africa (SRX) service.
Commenting on the results, the company said: "The on-time performance of MOL's Asia-ECSA service (CSW) improved from 92 per cent in October-December 2014 to 100 per cent in January-March 2015. Although South African ports (Cape Town and Ngqura) were still generally facing strong wind conditions in January-March 2015, delays were avoided by securing appropriate berth windows and making schedule adjustments.
"The change of coastal schedule in response to Keelung's port closure during the Chinese New Year period negatively affected the on-time performance of vessels operated by MOL on the Asia-WCSA service (CWL). However, overall performance of the service improved from 87 per cent to 93 per cent due to improvement upon Asia port congestion issue.
"The Europe-West Africa service (ARN) schedule was negatively impacted by delays in Abidjan due to congestion, which also impacted the SB arrival in Tincan [Lagos]," said the company.
"On the Europe-South Africa service (SRX), departures from Cape Town were affected by adverse weather conditions (severe wind) delaying departures two to four days," it said.
As for the carrier's four intra-Asia services on which it operates its own vessels: 88 per cent of containerships deployed on Japan-Hong Kong/Straits (CHS) service between January and March were on-time; 95 per cent on the Japan-Hong Kong/Straits (HS3) service; 96 per cent on the Japan-Thailand (CBE) service; and 79 per cent on the Japan-Thailand (CBW) service.
The shipping line said the on-time performance of the CHS and HS3 services improved due to the alleviation of port congestion, while the performance of the CBE and CBW services improved "significantly" due to the removal of the Manila call from the rotation.
For more information about the on-time performance of the company's vessels, visit http://cms.molpower.com/On-Time-Performance.
WORLD SHIPPING
03 May 2015 - 19:47
MOL's intra-Asia services outperform N-S trades for timely arrivals
MITSUI OSK Lines (MOL) has announced the first quarter results of its vessels' "On-Time Arrival Performance" on the major East-West, North-South and intra-Asia trade lanes, as an effort to upgrade and improve the quality of services the ocean liner offers.
WORLD SHIPPING
03 May 2015 - 19:47
MOL's intra-Asia services outperform N-S trades for timely arrivals
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