DHL Parcel raises charges due to higher transport and personnel costs
DHL Parcel will implement a toll surcharge of EUR0
DHL Parcel will implement a toll surcharge of EUR0.10 (US$0.11) per parcel separately from the parcel price, starting from September 1. As in the previous year, the company said it will adjust the prices for customers with individually agreed conditions at a later date.
Deutsche Post DHL Group chief marketing officer Ole Nordhoff said: 'To reliably process the increasing parcel volumes, we are continuously investing in the expansion and modernisation of our parcel network. In July 2019, we also transferred around 13,000 employees from subsidiaries to the company's collective agreement, thereby further improving working conditions and fair wage structures.'
In March the company announced annual investments of EUR150 million for personnel, further automation and the expansion of its postal and parcel infrastructure, reported London's Air Cargo News.
It said these investments will improve quality and performance, particularly as volumes in the parcels market continue to increase. With this price hike, the company is also 'responding to the generally significant increase in transport and personnel costs in order to ensure the high quality of service for its customers in the future as well.'
DHL said it is also responding to the demand of many customers to disclose external influences, such as government charges on transport costs in the course of the expansion of the truck toll to all German federal roads since July 2018 and the rise in toll rates this January.