SINGAPORE APL's new Eagle Express X (EXX) container shipping service has been living up to its promise of 11-day ocean transit from Shanghai to Los Angeles and same-day cargo availability at the Eagle Marine Services (EMS) terminal.
'Since the first voyage of the EXX service in August every shipment into LA has been discharged with same day availability,' said APL North America president Ed Aldridge.
'More than 90 per cent of shipments are ready for pickup within 10 hours from vessel operation. Containers were picked up in under 30 minutes by trucks that accessed the EXX exclusive gates. The excellent performance shows that the EXX service brings certainty to the supply chain.'
The carrier said its EXX 'White Glove' customer care offering has impressed its clients with its proactive notifications that inform the precise time of cargo availability 24 hours in advance. This facilitates timely truck dispatch for effective warehouse planning.
'Feedback from customers who have used the service has been extremely positive. We are determined to uphold the perfect record which our shippers' value for speed to the Californian market. The EXX service will continue to deliver the x-factor that our customers count on for fast and reliable shipment,' added Mr Aldridge.
The EXX service calls at the ports of Ningbo, Shanghai, Los Angeles, Dutch Harbour, Yokohama and Busan.
'Since the first voyage of the EXX service in August every shipment into LA has been discharged with same day availability,' said APL North America president Ed Aldridge.
'More than 90 per cent of shipments are ready for pickup within 10 hours from vessel operation. Containers were picked up in under 30 minutes by trucks that accessed the EXX exclusive gates. The excellent performance shows that the EXX service brings certainty to the supply chain.'
The carrier said its EXX 'White Glove' customer care offering has impressed its clients with its proactive notifications that inform the precise time of cargo availability 24 hours in advance. This facilitates timely truck dispatch for effective warehouse planning.
'Feedback from customers who have used the service has been extremely positive. We are determined to uphold the perfect record which our shippers' value for speed to the Californian market. The EXX service will continue to deliver the x-factor that our customers count on for fast and reliable shipment,' added Mr Aldridge.
The EXX service calls at the ports of Ningbo, Shanghai, Los Angeles, Dutch Harbour, Yokohama and Busan.